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Features

Everything that is included, feature by feature.

Every feature is on every Basic Managed, Fully Managed and Bulk plan unless it says otherwise. Each one has its own page.

See pricing

Free concierge migration

Our team moves your site for you. 99 of 100 migrations happen with no downtime window.

Speed optimisation included

Every migrated site is set up for speed: page caching, lazy loading, image optimisation and Cloudflare.

Updates tested before they go live

WordPress, plugin and theme updates are tested on a copy of your site first. If anything changes or errors, it does not deploy.

Offsite backups every two hours

Offsite backups every two hours, restores from a single file to the whole site, plus your own hourly backups to Dropbox, Drive or S3.

Business grade firewall

Most hosting does not include a firewall. Every site here sits behind one, with brute force protection.

Daily malware scans, cleanup included

Every site is scanned daily for viruses, hacks and malware, powered by Imunify. If something is found, cleaning it up is included on every plan.

Cloudflare CDN setup included

Your site is delivered from hundreds of locations worldwide, so it stays fast outside your home country and under heavy traffic.

Free SSL certificates

Unlimited free SSL certificates from Let’s Encrypt. Not on HTTPS yet? We convert the site for free.

Multi-layer caching and NVMe

Page caching, Redis object caching and NVMe storage. Built to be fast and to stay up with thousands of visitors at once.

Unlimited traffic and bandwidth

No visitor caps, no metering, no surprise traffic charges. Storage is the only limit.

SEO and AI search friendly

Configured the way search engines like, and readable by the AI assistants your customers now ask. SEO audit and recommendation tools included.

Management console and staging

Create staging sites, run backups and restores and manage your sites directly.

Servers where your customers are

Sydney, Melbourne, London and Chicago. Host closest to the people who buy from you.

WooCommerce friendly

Happy to host your store. Redis object caching and extra processing power keep carts, checkouts and the order screen quick.

Uptime monitoring

On Fully Managed plans your site is checked around the clock and you are alerted if it stops responding.

Core Web Vitals monitoring

See what real visitors experience. A Core Web Vitals report by email, from the same Chrome data Google uses.

24/7 support

We operate around the clock with staff across three time zones. 24/7 live chat, tickets and an urgent escalation line.

Conversion Tracking Pack

Optional on Fully Managed. PixelYourSite and CallRail set up and kept working, so you know which visitors became leads, sales and calls.

Optional add-on

Who does what

The job	Basic Managed	Fully Managed
Servers, security patches, firewall, Cloudflare	We do it	We do it
Offsite backups every two hours, kept for 30 days, plus your own hourly backups to Dropbox or Drive	We do it	We do it
WordPress, plugin and theme updates, tested before they ship	We do it	We do it
Malware scans and cleanup	We do it	We do it
Monthly Core Web Vitals email	We do it	We do it, for your key pages
Uptime monitoring with alerts	Not included	We do it
Free migration	We do it	We do it, with a speed pass
Making the site pass Core Web Vitals, and keeping it passing	You	We do it
Fixing things that break: checkout, forms, plugin conflicts	You or your developer	We do it
Checking analytics, forms and call tracking still work	You	We do it
A named person and a monthly report you can forward to the boss	Not included	Included