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Stores get the same plan, with the checkout watched.
Hosting, tested updates, speed work and fixes for WooCommerce stores where a slow product page or a broken checkout costs orders the same day. Scale and Command add a synthetic checkout test every five minutes, cart-aware caching, a load test before a sale, and a peak-season capacity plan.
The problems we are asked to fix
27s
A payment step that took 27 seconds
One customer came to us with a checkout that took 27 seconds to process. The plan exists to catch that before the ads run.
Customer enquiry, June 20248 to 10s
Product pages loading in 8 to 10 seconds
“Category pages are ok but not snappy… product pages feel incredibly slow to load.”
Customer enquiry, February 202450%
Half the year’s sales in one period
“Put together a 2 month plan to address before the Christmas period when we put through over 50% of our sales.”
Customer enquiry, August 2024What Scale adds for stores
- A synthetic checkout test every five minutes, so a broken payment step is caught before a customer finds it.
- Cart-aware caching: logged-in and cart pages stay fast without serving the wrong basket.
- A load test before a launch or a sale, and a peak-season capacity plan on Command.
- Monthly tracking check: analytics, conversion tags, consent, the payment gateway webhook.
- Real-user vitals on product, category and checkout pages, with regression alerts.