Managed WordPress Hosting
Managed WordPress hosting means the host looks after the platform for you: the server, security, backups, updates, caching and malware cleanup. Here is what that covers at WP Alpha, and where Basic Managed stops and Fully Managed starts.
What managed means here
| The job | Basic Managed | Fully Managed |
|---|---|---|
| Servers, security patches, firewall, Cloudflare | We do it | We do it |
| Offsite backups every two hours, kept for 30 days, plus your own hourly backups to Dropbox or Drive | We do it | We do it |
| WordPress, plugin and theme updates, tested before they ship | We do it | We do it |
| Malware scans and cleanup | We do it | We do it |
| Monthly Core Web Vitals email | We do it | We do it, for your key pages |
| Uptime monitoring with alerts | Not included | We do it |
| Free migration | We do it | We do it, with a speed pass |
| Making the site pass Core Web Vitals, and keeping it passing | You | We do it |
| Fixing things that break: checkout, forms, plugin conflicts | You or your developer | We do it |
| Checking analytics, forms and call tracking still work | You | We do it |
| A named person and a monthly report you can forward to the boss | Not included | Included |
Which hosting fits your business?
The simple rule: if you pay for your traffic, in ad spend or in SEO, choose Fully Managed. If customers find you on their own, Basic is all you need.
The one to pick if customers find you on their own
Basic Managed Hosting
A reliable site with minimum hassle.
For businesses that win their work through reputation, referrals and repeat customers. Your site needs to be there, look right and load fast whenever someone looks you up. It is important, but it is not the engine of the business, its traffic needs are small, and it does not need a team working on it.
This is you if
- Your site is a brochure, a portfolio, a local service site or a small store
- Customers find you through referrals, word of mouth or your Google listing
- You are not paying for clicks or running an SEO campaign
- A few hours of downtime would be annoying, not expensive
- You want updates, backups and security handled, and never to think about hosting
On a bad day: the site is slow for an afternoon. We fix it, and nobody is out of pocket.
From A$29 a month
See Basic Managed plansThe one to pick if you advertise
Fully Managed Hosting
For businesses that market online, every day.
For businesses proactively marketing online: running Google Ads or other paid traffic, doing SEO aggressively, including for AI search, and relying on the site day by day, sometimes hour by hour, to generate leads, customers and sales. Downtime and issues have a serious impact on the bottom line.
This is you if
- You run Google Ads, Meta ads or other paid traffic to the site
- You invest in SEO, in Google and increasingly in AI answers, and being found is tied to revenue
- The site brings in enquiries, bookings, calls or orders every day
- An hour of downtime, a broken form or a slow checkout costs real money
- You chose the hosting, and you do not want to be the one who gets the 7am call
On a bad day: the site is slow for an afternoon while your ads keep running. You pay for every click and lose the enquiries. Our job is to make sure that day does not happen, and to catch it fast if it does.
You do not need this if customers find you without ads or an SEO push. Basic will serve you well, and if you ask us, we will tell you so.
From US$99 a month
See Fully Managed plansThe one to pick if you need to prove what works
Fully Managed, with the Conversion Tracking Pack
For businesses that need proof of what the site produces.
Everything in Fully Managed, plus PixelYourSite and CallRail set up and kept working, so every form, sale and phone call is credited to the ad, keyword or page that produced it. Your monthly report shows leads, sales and calls next to speed and uptime.
This is you if
- You want to know which ads and keywords bring in customers, not just clicks
- Phone calls are a large share of your enquiries
- You report marketing results to a boss, a board or a client
- Your ad platforms are bidding without seeing all your conversions
On a bad day: a plugin update quietly stops your forms reporting to Google Ads, and the bidding drifts for weeks before anyone notices. We test the tracking on a schedule, so it is days, not weeks.
Any Fully Managed plan, plus US$99 a month and a US$295 setup
See what is in the packManaged versus unmanaged hosting
What customers say
These guys always deliver. Have been using Brendan and the team for 5+ years now, from site attacks to internal web dev issues, these guys are always super quick and get it right. Thanks for saving our ass time and time again aha
6 stars! I was so excited to work with these guys as they had been recommended . Brendan always looks after everything I need
These people are amazing! Ash and Brendon have saved my site from a complete disaster. Hire them and pay attention to their suggestions. You will be rewarded far more than their fees!
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